MedBox
Medication reminders built for seniors and their families
Contact us
Questions, feature requests, or setup help — email us. Please include your iPhone model and iOS version (Settings → General → About) so we can help faster:
huihuiy@gmail.comFAQ
A reminder didn't fire. What should I check?
① On iOS 26 and later: make sure the “Alarm reminders” toggle in the app's About page is on — alarms then break through Silent and Focus modes. ② Settings → MedBox → Notifications: allow notifications. ③ On iOS 25 and earlier the app uses regular notifications, which stay silent when the phone is muted or in Do Not Disturb — that's an OS limitation. If it still doesn't ring, please email us.
I logged a dose by mistake. Can I undo it?
Yes — within 5 minutes you can undo from the Today page. Older entries remain visible in the Records tab by day.
How do I move my data to a new iPhone?
Sign in to the same iCloud account on the new phone and your data syncs automatically via iCloud. Keep the old phone until syncing finishes.
How do I invite family to follow my medications?
On the parent's phone: About → Family Monitoring → send an invite. Family members accept it from Messages or Mail and get a read-only view of missed or skipped doses (Pro). Each phone uses its own iCloud account.
Do I have to buy Pro again after reinstalling?
No. Pro is a one-time purchase — tap “Restore Purchase” on the paywall with the same Apple ID.
Where is my data stored?
Only on your own device and in your own iCloud. The developer has no servers and cannot access your data. See the privacy policy.